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FAQs & Policies

Returns and Exchanges

To return an item you have changed your mind about, I must be notified within 14 days of you receiving your purchase (when tracking says it was delivered). The item must be returned to me in the same condition it was sent within 21 days of you receiving it. The buyer is responsible for return shipping costs. If these conditions are met, the buyer will receive a full refund.

The buyer is responsible for the cost of any loss in value if the item isn't returned in its original condition.


If an item arrives damaged, let me know immediately, and we will get it taken care of. Pictures will be required.


If an item fails to arrive (all orders are shipped with tracking). Let me know immediately, we will get it taken care of.


Cancellations

I will accept order cancellations as long as they reach me before the item has shipped. Once it has shipped I can no longer stop it.


Customs & Import Taxes

Due to the new GPSR regulations, I am unable to sell to the EU or Northern Ireland at this time. I'm hoping this will change in the future. That said...

Buyers are responsible for any customs and import taxes that may apply. I am not responsible for delays due to customs. All orders are shipped from Michigan, USA.


Privacy

Once your info and data is given to me, it is private. I will share it with no one. Period. That said, you must look to PayHip, Mailerlite, PayPal, and Stripe privacy policies. They have all assured me they are compliant with GDPR and other privacy regulations.


We use MailerLite to manage our email marketing subscriber list and to send emails to our subscribers. MailerLite is a third-party provider, which may process your data using industry-standard technologies to help us monitor and improve our newsletter.

MailerLite’s privacy policy is available at https://www.mailerlite.com/legal/privacy-policy

You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of each newsletter.


Shipping

Shipping costs are calculated based on weight for all items under $35 and for destinations outside of the continental US. For items or orders that are over $35 shipping is free to the continental United States.

Get it in time for Christmas!

Shipping cut-off dates for orders to arrive in time for Christmas are;

December 14th to the contiguous United States

December 7th to the non-contiguous United States

November 17th for International orders


My Philosophy

If I mess up, I'll make it right!

If someone else or you mess up, we can work together so everyone is happy. 😊


Saving Our Oceans

I'm big on saving our oceans. I understand very well how the health of our oceans will determine the health of our planet. To this end, a percentage of my entire business revenue is donated to Oceana each year.